Privacy policy

Last updated: October 13, 2026

This Privacy Policy explains how Berlove ("we", "us", "our") collects, uses, and shares your personal information when you visit berlove.shop (the "Site") or make a purchase from us.

Information we collect

Order information: your name, billing and shipping address, email address, phone number, and the items you buy. Payment card details are processed securely by our payment providers. We do not store full card numbers.
Contact information: anything you send us by email, phone, or our contact form.
Device and usage information: your IP address, browser type, pages viewed, and similar data collected automatically through cookies and similar technologies.

How we use your information

To process, ship, and deliver your orders, and to handle returns and refunds
To answer your questions and provide customer support
To detect and prevent fraud
To improve our Site and understand how visitors use it
To send marketing emails, only if you have signed up. You can unsubscribe at any time using the link in every email.

How we share your information

We do not sell your personal information for money. We share it only with service providers who help us run our store, such as:

Shopify, which hosts our store and checkout (Shopify Privacy Policy)
Payment processors, to process your payment
Shipping carriers, to deliver your order
Analytics and advertising partners, to measure and improve our marketing

We may also share information when required by law or to protect our rights.

Cookies

We use cookies to keep your cart working, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings. U.S. residents can also use our Your Privacy Choices page to opt out of targeted advertising.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to opt out of targeted advertising. To make a request, email contact@berlove.shop. We will respond within 30 days. We will not discriminate against you for exercising these rights.